NHTSA Complaint #11509364 — 2007 HONDA CR-V

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11509364
Vehicle 2007 HONDA CR-V
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I have dumped around 6k into this car and the issues span several different mechanics and a towing company. I stopped into a Firestone tire where they sold me new tires, struts, brakes, and a lifetime alignment. They didn’t do the alignment which destroy the 70k miles tires in 10k at which point they told me it was my fault for not getting an alignment. I said you charged me for the lifetime alignment. They took no ownership and after I got infuriated with the lack of support they banned me from calling any Firestone. Corporate won’t call me back. Fast forward and my car started doing the death wobble. I bought a new rack, pressure line, and oil pan as the pan was leaking. I guess when they did the oil change at Firestone they used an impact wrench and it was leaking from the oil bolt. I purchase the oil pan, gaskets, and oil. I posted up in a parking lot and jacked the car up. For one reason or another I couldn’t finish it on my own so I had a company c&s towing tow the car to Juan Carlos’ garage. C&s towing dragged the car in the flat bed breaking a range of things from a motor mount to a possible cv axle. The car is popping and is non functioning now. I got the car to Juan Carlos’s garage a week later after spending $500 in towing. Mr Carlos told me he only accepted cash and upon further questioning him while filming him he openly stated he accepted card. When I asked him why he profile me he had no response. The car is running worse than ever after it came back from Juan Carlos’s garage. The timing cover gasket he said he replaced is leaking. The oil cover gasket he said he replaced is leaking. He broke off a bolt in the timing cover and it looks like there is an entire bracket missing from the side where the timing cover is. The car is making terrible noise and the transmission is slipping now. I am very unsure why or how I have paid these people to work on my car. When it just gets worse. I got a credit card with Firestone and they won’t call me back to speak

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