NHTSA Complaint #11509328 — 2013 VOLKSWAGEN JETTA

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11509328
Vehicle	2013 VOLKSWAGEN JETTA
Component	SERVICE BRAKES
Date of Incident	February 24, 2023
Date Filed	February 27, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I was driving on a rainy day on the freeway where my breaks went out on me. I pressed down all of the way and the car wouldn’t stop. After I let go of the break I then pressed on the break again and they seemed to have locked on me. I ended up using my emergency breaks and was able to get off the freeway and luckily no one was hurt. Soon after they started working again and I was able to get it safely to a near by shop.

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