NHTSA Complaint #11509252 — 2021 MERCEDES-BENZ GLE 450

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11509252
Vehicle	2021 MERCEDES-BENZ GLE 450
Component	ELECTRICAL SYSTEM
Date of Incident	November 4, 2022
Date Filed	February 27, 2023
Mileage	13,525 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2021 Mercedes-Benz GLE450. The contact stated that on two separate occasions the vehicle failed to start on the initial attempt. The vehicle was towed to dealer who diagnosed that the firmware needed to be updated. The vehicle was repaired. The failure recurred a second time approximately 90 days later. The vehicle was towed to the same dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 13,525.

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