NHTSA Complaint #11509013 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11509013 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The steering gear failed. The vehicle's steering wheel was locked in the fully right hand turn position and could not be moved. Luckily, this happened in my driveway. If this happened on the road, a crash could have occurred, possibly causing injury to myself or others. The problem has been confirmed by my mechanic. The component has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lamps but the steering was jerky about 1 week prior to completely locking up.
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