NHTSA Complaint #11508949 — 2021 AUDI E-TRON
ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY issue reported to NHTSA
Complaint Details
| ODI Number | 11508949 |
| Vehicle | 2021 AUDI E-TRON |
| Component | ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:ACCESSORY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
CHARGEPOINT, INC manufacturers defective electric motor vehicle chargers for residential use. Chargepoint's initially worked upon delivery and installation by a certified/license electrician. However, after several months the charger became defective and was replaced by Chargepoint with another identical charger. The second charger did not work upon arrival despite customer service assistance. Chargepoint refused to refund me the cost of purchase and replacement. Chargepoint would like to have the defective chargers returned without reimbursement of all expenses.
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