NHTSA Complaint #11508942 — 2020 TESLA MODEL 3
EXTERIOR LIGHTING issue reported to NHTSA
Complaint Details
| ODI Number | 11508942 |
| Vehicle | 2020 TESLA MODEL 3 |
| Component | EXTERIOR LIGHTING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I was driving to work on the morning of February 24th 2023 and it was raining. After some time, and while on the freeway, I noticed that my low beam headlamps icon (green telltale) on the center display was not showing. As I always drive with lights in AUTO, and since it was raining (windshield wipers were activated automatically), I expected the headlights to turn on automatically. I worried that I would not be seen well by other drivers, and had to navigate to the controls on the center display and switch the headlights from AUTO to ON manually. The headlights then turned on (I assume, since I couldn't see indications on whether they were on or off on the outside, but the green icon did appear after I pressed the "ON" button). Given that it was raining outside, relatively dark, and the windshield wipers were on, I would expect the headlights to be activated while in the AUTO mode. I have never had issues with this before, and wonder if this came from a software update. The switch to go from auto to manual lights isn't very easy to reach from the driver seat so I would expect the auto mode to work well so this situation doesn't have to happen.
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