NHTSA Complaint #11508929 — 2021 HYUNDAI PALISADE SERVICE BRAKES

Complaint Details

ODI Number	11508929
Vehicle	2021 HYUNDAI PALISADE
Component	SERVICE BRAKES
Date of Incident	July 15, 2022
Date Filed	February 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My local dealer pulled the 40 amp fuse the vehicle's trailer wiring harness because of NHSTA issue: OMB Control No.: 2127-0004 / Part 573 Safety Recall Report 22V-633. The fuse was pulled in August 2022 (6 months ago), I received a mailed notification from Hyundai, and then they marked the recall as being complete in their website. To date, I have not received any information from Hyundai about the replacement part and we have not been able to use the vehicle for towing in 6 months. I called Hyundai customer support today, and they still do not know a date when the remedy part will become available. We bought this vehicle for vacations to tow our travel trailer. If this vehicle cannot safely tow a trailer for the foreseeable future, I would like compensation and/or the option to sell the vehicle back to Hyundai. What are my options

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