NHTSA Complaint #11508862 — 2021 NISSAN MURANO

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11508862
Vehicle	2021 NISSAN MURANO
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 23, 2023
Date Filed	February 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The cruise will not maintain the set speed when going downhill. This does not have to be a steep hill. Any downward slope with cause the speed to increase until I hit the brake pedal. It has gotten up to 13 miles over before I hit the brake. I owned a 2018 Murano and it did not do this. I've also owned many other vehicles with cruise control and none have done this. I have taken this to Town Center Nissan more than once for this problem and they say that it they can't duplicate it and then the answer changed to it is normal when going downhill.

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