NHTSA Complaint #11508845 — 2019 DODGE DURANGO
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11508845 |
| Vehicle | 2019 DODGE DURANGO |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I bought this vehicle in Sept 2019 drove off the lot with it brand new and the headlights and whole dash lights went out when I hit a bump. For the next two years, the car kept having electrical problems when it rained or the vehicle was washed but the Virginia dealership could never duplicate the problem. I moved to Indiana where these problems continued. Finally, an Indianapolis dealer discovered my antenna gasket was bad and water had been leaking in from it running to the dash causing all the electrical issues. This was found in 2021. Dodge has recently bought my vehicle back as a lemon but in the paperwork only said it had radio problems. This is not true. It had much more and I'm guessing all the vehicles made with mine may also have a bad/faulty antenna gasket I doubt Dodge did a recall on.
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