NHTSA Complaint #11508840 — 2019 CHRYSLER 300

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11508840
Vehicle	2019 CHRYSLER 300
Component	UNKNOWN OR OTHER
Date of Incident	February 17, 2023
Date Filed	February 24, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The battery is in the trunk. If it is dead, the trunk open button in the car won't work and there is no place to use a key in the trunk to open it. You have to go into the front door, crawl through the inside of the car, open the back seat, crawl through the opening and pull the trunk release handle INSIDE the trunk. Then you can either charge or replace the battery. I am 78 and can not physically do this. It is a real safety issue if I am stranded away from a garage or in a bad area and I am not able to get the car started with a dead battery. I have been without the use of my car for a week while I try to get someone to replace the battery.02172023

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