NHTSA Complaint #11508731 — 2019 FORD FUSION

The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle misfired and jerked. The contact took the vehicle to the dealer who diagnosed and determined that coolant was leaking into the cylinders causing the misfire. The dealer confirmed that the failure was related to service bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,000.