NHTSA Complaint #11508666 — 2017 BMW X5

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11508666
Vehicle 2017 BMW X5
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

I purchased (2) Scorpion Pirelli Verde run flat 255/50R19 107H MS All Season tires from Orr BMW, Shreveport Louisiana on 02/10/2023. On 02/20/2023 in less than 15 miles from home I got a low pressure notice and proceeded to the stop and put air in the tire so that I could return the car home. Upon exiting my vehicle I could hear the air leaking from the tire but a visual inspection did not show any cuts, nails, or punctures. I called Orr and was told to bring the tier/car in. I had to pay ($250) to have the vehicle towed to them and was charged $82 by Orr to mount and balance a replacement tire. I was told that the tire had a cut in it but was never shown. On my way to work this morning and the other tire that was purchased on 02/10/2023 is registering low tire pressure. So it appears that the (2) tires purchased are defective tires!

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