NHTSA Complaint #11508546 — 2015 ELDORADO MOBILITY AMERIVAN
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11508546 |
| Vehicle | 2015 ELDORADO MOBILITY AMERIVAN |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
The contact owns a 2015 Dodge Grand Caravan modified by Eldorado Mobility Amerivan. The contact stated while driving at various speeds, the rear side of the vehicle was leaning towards the driver's side. The contact was able to drive to her destination; however, the contact stated that she stopped driving the vehicle as it was unsafe to drive. The vehicle was taken to an unknown dealer, who informed the contact that they could not assist as only Eldorado Mobility could repair the vehicle. The contact related the failure to NHTSA Campaign Numbers: 17V363000 (Suspension) and 15V264000 (Suspension). The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 150,000.