NHTSA Complaint #11508358 — 2015 TESLA MODEL S

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11508358
Vehicle	2015 TESLA MODEL S
Component	UNKNOWN OR OTHER
Date of Incident	December 22, 2022
Date Filed	February 21, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I had the eMMC replaced under recall in December of 2021. The board failed again in December of 2022 resulting in all controls of the car being inaccessible, the center screen was black. I had no control of lights or HVAC and all the traction control, ABS, and emergency avoidance features were not working. Tesla told me there was no fix except to upgrade to the MCU2 computer which cost me $1,872. This was related to the original recall that didn't really fix the problem. The MCU just went dead, no waring.

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