NHTSA Complaint #11508337 — 2018 BUICK ENCLAVE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 11508337
Vehicle 2018 BUICK ENCLAVE
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 125,639 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2018 Buick Enclave. The contact stated that while idling or at a complete stop, the vehicle lunged forward upon acceleration. The contact then stated that while shifted to park, the vehicle inadvertently started. The contact also stated that she heard a screeching sound in the wheels while shifting in the first gear, and intermittently in second and third gear. Additionally, the contact stated that the check engine warning light was previously illuminated; however, after driving the vehicle, the check engine light turned off. The vehicle was taken three times to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the warranty was not honored, and no assistance was provided. The failure mileage was 125,639.

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