NHTSA Complaint #11508288 — 2018 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11508288
Vehicle	2018 FORD FOCUS
Component	ENGINE
Date of Incident	February 3, 2023
Date Filed	February 21, 2023
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated and stalled. The contact attempted to restart the vehicle however, the engine failed to turn over. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the oil pump tension assembly and the turbo charger failed to operate as designed. The contact was informed that the engine and the oil pump tension assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 80,000

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