NHTSA Complaint #11508155 — 2014 FORD FOCUS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11508155
Vehicle 2014 FORD FOCUS
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

- Faulty windshield washer pump pushing liquid into the Body Control Module and harness - Damaged electrical communications communications controlled by the Body Control Module including: 1) functionality of the wipers resulting in obscuring the windshield from clear visibility of the road 2) vehicle will not reliably shut off after removing the key. It continues to run. 3) vehicle will not reliably shift into different gears due to the disruption of the electronic transmission signaling. 4) electrical system drains the battery after a few hours of sitting idle. - The problem has been identified by a dealership - A dealer has inspected the problem. - Washer pumps would intermittently function and then randomly would not.

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