NHTSA Complaint #11508144 — 2022 FORD ESCAPE PHEV

STRUCTURE:BODY issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11508144
Vehicle	2022 FORD ESCAPE PHEV
Component	STRUCTURE:BODY
Date of Incident	December 31, 2022
Date Filed	February 20, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I recently purchased a 2022 Ford Escape and during my first drive with it upon arriving home while unloading the trunk I felt a pain in my hand. I looked where I had place my hand to reach in the trunk and there was razor sharp metal. I contacted Ford and brought the car in to get it deburred and Ford refused to repair the issue telling me all Ford Escapes had the razor sharp metal and that is as it’s designed. They provided this response in writing. Please keep in mind the jut outs in the photos on the edge are razer sharp metal burrs from the sheet metal cutting process and not paint drip or other buildups on the metal

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