NHTSA Complaint #11508074 — 2019 RAM 1500

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11508074
Vehicle 2019 RAM 1500
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.

Related Complaints for the 2019 RAM 1500

Other STEERING Complaints

#11716989 Reference NHTSA Safety Recall Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear. My 2019 Ram 1500 has ...
#11715017 Steering wheel position sensor.
#11710437 The power steering rack and pinion intermittently loses power especially at low speeds or when the vehicle is powered...
#11704597 2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's...
#11703115 My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steer...

Recent Complaints for the 2019 RAM 1500

#11719510 STRUCTURE:BODY Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolv...
#11719510 VISIBILITY/WIPER Hello! I have had my 2019 RAM 1500 for 5 years now. I have called RamCare many times trying to get my problems resolv...
#11719005 VISIBILITY/WIPER Leather comes apart from dash of vehicle obstruction front defrost causing issues for defrosting front windshield. Th...
#11718895 ENGINE The exhaust manifolds crack both of them which is a flaw that has not been recalled The leak started within a few m...
#11717880 ELECTRICAL SYSTEM The truck has two issues that may be related. The third brake light leaks water. they tried to fix it, it happened ...
Check any vehicle history by VIN - Free vehicle history report