NHTSA Complaint #11508074 — 2019 RAM 1500
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11508074 |
| Vehicle | 2019 RAM 1500 |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.
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