NHTSA Complaint #11508029 — 2018 KIA STINGER

Bought a CERTIFIED PREOWNED 2018 Kia Stinger from Russ Darrow Kia in Madison, WI Feb. 2021. Approx. Aug 2021 cylinder 3 on our 2018 Kia Stinger started misfiring. After replacing the spark plugs (x4 times) and coil packs, there was no improvement. We had it towed to Metro Kia of Madison because it was under Kia warranty still, and after 5-months and an engine replacement (including the long-block), we got our car back in Feb 2022. Flash forward to the end of Jan 2023, the Stinger starts driving rough. Idling harder, but no error codes are showing. After about 24hrs of very light driving because we knew something was wrong, an error code for cylinder 1 came up on my way home from work just a half mile away. When I got home, thick white smoke was billowing out of the exhaust which filled up the entire parking garage causing an environmental hazard to myself and my neighbors. So, I immediately open the garage doors and opened the windows to air everything out, and moved my car outside. I did some research online and figured I would try to replace the spark plugs and coil packs again, just to see if I could drive it to an independent shop because it is out of manufacturer warrenty by 3k miles. That didn't really help, and we ended up having it towed, again. After a week, find out they can't see anything on the top of the engine which has cause cylinder 1 to completely FAIL, and going to inspect for bottom side repair, plus labor, and whatever else is going to be close to $15k! Metro Kia basically said there was nothing they could do even though it was them who did the last repair. Russ Darrow Kia who originally sold us the vehicle also said we were screwed. We stopped work on the vehicle for now because we can't afford it and $2k in rentals. Opened a case with Kia on 2/14/23 due to the 2.0 THETA II engine recalled which Stingers are NOT included on, but haven't heard back yet. Never buying another KIA ever again because it's been nothing but PROBLEMS!