NHTSA Complaint #11507718 — 2023 FORD BRONCO

Within the first 500 miles on my brand new bronco, I noticed a strange burning smell after driving it one day. The next morning when I started it, I heard what I thought was a heat shield rattle, and as I continued to drive my bronco to work throughout the week the noise got worse. Last weekend my wife and I went on a 400 mile trip and the noise was so bad when we returned I scheduled an appointment with the dealership this week. They apparently opened up the transmission today and found metal shavings and a broken case piece so they determined that mine was not eligible to be rebuilt and are ordering a new transmission which will not be available until the end of March or into April. In the meantime the dealership has advised me to continue driving the vehicle as they do not have any rentals available at this time. I am a certified Automotive technician 15 plus years by trade for a different manufacturer, and I do not feel comfortable driving the vehicle with the transmission sounding the way it does. I plan on following up with the manager tomorrow to find out an alternative