NHTSA Complaint #11507708 — 2007 MITSUBISHI OUTLANDER

The contact owns a 2007 Mitsubishi Outlander. The contact stated while driving 20 MPH, the front driver's side A-arm separated from the vehicle and the vehicle stopped abruptly, causing the contact's body to slam against the steering wheel. The contact sustained back pains and received medical assistance. Upon towing the vehicle, the contact noticed that the entire subframe was severally corroded. The vehicle was towed to the contact's residence. The vehicle was then towed to the dealer, where the subframe was replaced. However, the dealer did not replace other corroded components. Additionally, the contact stated that the vehicle began to leak fluids after the repair was completed. The contact stated while driving 35-40 MPH and making a turn, the brake pedal was depressed but went to the floorboard and failed to respond. The contact engaged the electronic parking brake but it failed to respond. The contact then purposely crashed the passenger's side of the vehicle into the guard rail in order to stop the vehicle. The driver's air bag exploded, propelling burning chemicals that burned the contact's left arm. The contact did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 157,000.