NHTSA Complaint #11507691 — 2016 TOYOTA RAV4

The contact owned a 2016 Toyota Rav4. The contact stated that while stopped in traffic, a GMC Denali crashed into the rear of her vehicle, which caused her vehicle to crash into the rear of a GMC Arcadia. There were no warning lights that were illuminated. The contact sustained injuries to her lower back, arm, upper back, bruises, neck, and head, and medical attention was provided. The air bags did not deploy. A police report was filed. There was no reported fire. The vehicle was towed to an independent lot. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 100,000.