NHTSA Complaint #11507639 — 2018 FORD FOCUS
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11507639 |
| Vehicle | 2018 FORD FOCUS |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
FORD REFUSAL OF NO COST SERVICE/REPLACEMENT for an ACTIVE RECALL on 2018 FORD FOCUS Canister Purge Solenoid Issue: Engine stalls at idle. Engine underperforms at lower speeds (under 40mph). Engine does not start immediately after refilling gas tank. Check engine light is on. Independent (i.e. non-dealer) mechanic checked on 09Feb2023. Diagnostic codes report Canister Purge Solenoid error. Independent mechanic noted a FORD recall (reference: 18S32) for 2018 Ford Focus Canister Purge Solenoid replacement, but my VIN does not show an active recall. FORD Customer Service and local dealers refuse to include my VIN on the active recall. FORD has not offered any opportunity for an appeal to have my VIN included on the recall.
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