NHTSA Complaint #11507607 — 2015 MAZDA CX-9
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11507607 |
| Vehicle | 2015 MAZDA CX-9 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Engine failed suddenly while driving on a busy street. No lights were on, no warnings. Slight hum earlier that day, that was almost indistinguishable from the radio or other road noise. Steering and brakes not responsive. Had it towed to dealer who found that the water pump had failed which allowed coolant to leak into the oil. Dealer mechanic stated that the water pump is not visible to any mechanic without removing the entire engine, therefore would not have been able to see defects or problems ahead of event. Also said the fix would run a minimum of $3400 if a new water pump could even fix the problem. Found that there is a class action lawsuit against Mazda already for the CX9 for my model year because they know of the problem yet refuse to recall. I am one of many this has happened to. It is very unsafe for a car to suddenly seize while driving. Especially with no warnings and with the car having only 97000 miles on it. Had my new teenage driver been behind the wheel or had it happened a few minutes earlier while I was on the interstate, the outcome could have been very different.
Related Complaints for the 2015 MAZDA CX-9
Other ENGINE Complaints
#11652669
My Mazda has been serviced regularly, in fact my next oil change isn't for 2,000 more miles. I was driving when I hea...
#11608589
We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check e...
#11544460
The issue is with the design of the Water Pump on this vehicle. From my understanding, this is a common issue with t...
#11517156
My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notic...
#11504068
Water pump failed and leaked coolant into oil. Known issue by Mazda but they have failed to warn consumers. Repairs...
Recent Complaints for the 2015 MAZDA CX-9
#11608589
FUEL/PROPULSION SYSTEM
We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check e...
#11608589
POWER TRAIN
We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check e...
#11591627
UNKNOWN OR OTHER
2015 transmission problem Mazda dealership unable to affect because transmissions are no longer made for my model
#11569248
ENGINE AND ENGINE COOLING
The contact owns a 2015 Mazda CX9. The contact stated that while driving at approximately 55 MPH, the vehicle shut of...
#11517156
UNKNOWN OR OTHER
My check engine light came on. Thought it was the oil needing to be changed. Oil was extra dark and muggy. Also notic...