NHTSA Complaint #11507516 — 2015 HONDA FIT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11507516
Vehicle 2015 HONDA FIT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

While waiting at a light I had difficulty accelerating when it turned green. Car started bucking and I made it home and backed the car in the driveway. Turned it back on, put it in drive and then tried to back up and it wouldn't. Had the car towed to a local Honda dealership where it was diagnosed that the transmission was shot. My car only had 95,000 miles on it, I am the original owner and have been vigilant with all maintenance and any repairs. I reached out to Honda Corporate to lodge a complaint with the hopes that they might assist with the repair. Honda refused and I ended up paying $5600 for the transmission to be replaced. I would like to add that it took a month for the dealership to obtain the transmission because Honda was out of them which I find interesting. The transmission was on backorder so how many other Hondas had the same problem? My argument was that there was a recall on transmissions on some Fits and Civics from 2015 but my VIN fell outside of the parameters of that recall. After the transmission failure, I disagree. This was the second Fit I had purchased as I had a great experience with my first one. I will never purchase another Honda vehicle after the way that they dismissed my concerns.

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