NHTSA Complaint #11507478 — 2019 VOLKSWAGEN JETTA
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) issue reported to NHTSA
Complaint Details
| ODI Number | 11507478 |
| Vehicle | 2019 VOLKSWAGEN JETTA |
| Component | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM) |
| Date of Incident | |
| Date Filed | |
| Mileage | 13,805 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MD |
Consumer Description
The contact owns a 2019 Volkswagen Jetta. The contact stated while starting the vehicle, the failure electrical, child safety start, and stop defect, and other electrical features failed to function as needed. The vehicle was taken to the dealer and the ECM software was updated. The vehicle was repaired but the failure continued, and the vehicle was taken back to the dealer who stated that the vehicle needed a battery replacement. The battery was replaced but the failure continued. The manufacturer was contacted, and a case was filed. The failure mileage was 13,805.
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