NHTSA Complaint #11507441 — 2005 TOYOTA SEQUOIA

2005 Sequoia class action, court ordered frame inspection & either repair or frame replacement. Never received notice of class action. Received letter stating vehicle needed to be inspected. Took to Victory Toyota, Canton, MI on Jan 5, 2018. Was told passed inspection & frame needed seal coating, did not have product. Vehicle was taken in multiple times, never completed the process. On May 6, 2019 the vehicle was taken to this dealership, a rental vehicle was provided and they did nothing and on May 21, 2019, noted the vehicle didn’t pass inspection & the campaign had expired! Per service history report from another dealership, on May 21, (the 15th day they had they had vehicle in their possession), they noted the frame did not pass inspection, also noted the repair timeline expired and they did nothing; however, they were paid to do the job they never did. The frame should of been replaced. I have photos from 2016 showing holes in the frame. I took vehicle to two other dealerships, one inspected in fall 2019 & sent 3 photos to Toyota showing the frame rusted holes but stated once Toyota makes a decision, the never change their mind. Second local dealership printed detailed Toyota repair history report showing Victory stated the vehicle did not pass inspection and that the timeline expired on the 16th day they had the vehicle!! The vehicle interior & exterior is in excellent condition but Toyota knowing refused to replace many of the frames, even though they knew the manufacturer had not made the frames correctly. Toyota has tons of money, clearly they don’t care about their product or customers safety.