NHTSA Complaint #11507237 — 2017 FORD F-450

The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached. The contact was able to veer to the side of the road. The contact noticed that the transmission fluid was leaking. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the driveshaft had detached and damaged the transmission assembly, the skid plate, the fuel tank, the rear-end driveshaft housing, and other unknown components. The vehicle was not repaired. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that the contact needed to pay for the repair of the vehicle and may be reimbursed for the expenses. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 200,000. VIN tool confirms parts not available.