NHTSA Complaint #11506811 — 2012 VOLKSWAGEN JETTA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11506811
Vehicle 2012 VOLKSWAGEN JETTA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The passenger side door actuator/wiring is not locking appropriately. Through the use of the key fob locking the car doesn't lock the passenger door and every time the vehicle is in motion at 10mph it tries to initiate the auto-locking but fails to lock the passenger door. This enables the passenger to open their door at any rate of speed without automatic safety protection. I have seen this be an issue with other Volkswagen Jetta cars online through car parts stores and online forums, but no recalls as of yet. As of right now, I have not had the vehicle inspected but will be looking to do so this week. There were no warning lights or messages that appeared. It just started two days ago and the only way I realized it was a problem is when I would stop and continue driving it would try to auto-lock when I hit 10mph. Concerns arose when I was driving my 8-month-pregnant wife around town.

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