NHTSA Complaint #11506704 — 2018 MERCEDES-BENZ GLA 250

I was getting a warning sign on my screen in car. Is said safety problem. I tried to tell Mercedes’ but they did not want to see the car . They told me to go to the mechanic who did a small job fixing the car due from a small collision. I did take it back and mechanic said he didn’t touch that. When I was going through all of this I told Mercedes’ financial to hold on my account . I did not want to pay for an unsafe car. The financial dept. agreed and I asked them to note it that I called about this issue. Because of not paying they repossessed the car and I could t do anything about this but pay. The car was leased and I did not want to pay for a car that was unsafe. Now I have a credit to pay off 13000 and I don’t want this . I tried to contact the company and got redirected to places that didn’t rely of do anything . I wanted a replacement . If I have to pay I wanted them to give me a car because I don’t have one since. The account disappeared and there was no notes on what happened all I have was the pictures of car and the write up from the mechanics inspection . He saw There was something wrong . I sent in letters and the punctures but got nothing back. I emailed the sakes guy to tell him, this was revolt and no reply . I was right and the car got recalled shortly after this . It’s not fault of my own it is the car company to support their customers . As a consumer my rights were ignored and I am demanding some kind of compensation for this. I asked for a replacement and no reply the vin number is [XXX] glc gla?? 300 black I lost the car in 2019 and have not had a car since .a repossession in my credit report does not help me My address info [XXX] I could not even get a copy of my contract due to a wipe out of my account . Please let me know what I can do after this complaint . All of this is wrong and should not beesoecialky Mercedes’ ! They present themselves as a “family and caring but I isn’t INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).