NHTSA Complaint #11506679 — 2013 VOLKSWAGEN GOLF

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11506679
Vehicle 2013 VOLKSWAGEN GOLF
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

i was driving down the freeway on the way to work at 75 mph when all of a sudden my EPC went off in my 2013 volkswagon gti my entire car shut down (manual transmission) i lost all steering ability while on the freeway going 75 mph i couldn't get over to the shoulder due to loss of brakes due to entire car shutting down .i was almost smashed by a semi due to inability to steer my vehicle to total loss of power . i got the vehicle towed to a service shop they tell me that my timing chain had stretched and timing chain tensioner has failed, which caused significant damage to my engine . i bought the vehicle used and have taken meticulous car on it since i have owned it 3k oil changes ,proper oil ,proper, premium gas as notated milage based maintenance. the service center then notifies me that there was a class action lawsuit about failing timing chains and tensioners but when i called my local volkswagon dealership they told me it only covers up to125,000 miles but what i don't understand is that this issue almost cost me my life this is a known issue hence a class action lawsuit but to actually take care of the situation they refuse to do so i do enjoy the vehicle but i almost lost my life

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