NHTSA Complaint #11506489 — 2014 KIA SORENTO

The oil light started to turn on and I still had 2000 miles to go to my next oil change. When we checked, we had no oil in the pan and had to add our own oil. I went to Kia Willowbrook dealership to file a complaint and get my oil changed. I was told that Kia will not do anything for oil consumption or engine replacement unless the engine seizes or stops working. This is telling me that I need to wait until my family is injured in a car accident when my car fails or my car starts on fire in order for Kia to do anything. I was also told, that I will need to get oil changes more frequently. That is the workaround. When I asked if an oil consumption test can be done, I was told that it will not help. This car is a safety risk to myself, my family and the public on the road if this is the advice I am getting from Kia.