NHTSA Complaint #11506198 — 2017 TESLA MODEL S

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11506198
Vehicle	2017 TESLA MODEL S
Component	STEERING
Date of Incident	February 3, 2023
Date Filed	February 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

2017 Tesla Model S steering veered me off the road while driving at a normal rate without auto pilot enabled. I had just installed the 2022.8.10.11 software update Friday morning before the almost wreck. The car then from Friday to Wednesday appeared to work fine and then Wednesday failed again with the steering assist being almost impossible to turn the wheel and fighting back against the driver. This is a major concern that it fights back constantly trying to adjust itself. If a power steering rack fails it should not fight back against the driver. I see there was a previous recall on 2017 for this exact issue but tesla said it doesn't apply to my vehicle and quoted $4300 to replace the steering system. https://www.consumerreports.org/cars/car-recalls-defects/tesla-model-s-model-x-recall-power-steering-problem-a4893117329/

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