NHTSA Complaint #11506138 — 2021 HYUNDAI PALISADE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11506138
Vehicle	2021 HYUNDAI PALISADE
Component	ENGINE
Date of Incident	January 28, 2023
Date Filed	February 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Sudden powertrain failure. Car started to decelerate on its own. The car started to vibrate when accelerator was pressed. Car was in high speed and could have stalled and the passengers could have been killed. Hyundai has refused to honor the powertrain warranty and has attributed the entire transmission failure to bad gas which is very very unlikely. Have contacted Hyundai USA and got no substantial help. Hudson Hyundai is the dealer and is notorious in their treatment of customers. The company needs to issue a recall of 2021 pallisades before a major accident.

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