NHTSA Complaint #11506080 — 2016 GMC CANYON

The contact owns a 2016 GMC Canyon. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. A warning message indicating a power steering failure was displayed. The contact was able to drive the vehicle by using physical force to steer the vehicle. The contact stated that upon starting the vehicle the next day, the vehicle responded as needed. However, upon test driving the vehicle, the failure recurred. The vehicle later responded as needed and was taken to the dealer to be diagnosed and the contact was informed that the steering gear assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to GMC Technical Service Bulletin Number: 15595A and GMC Campaign Number: N202325410. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.