NHTSA Complaint #11506007 — 2015 BMW X3

Yesterday I was driving on the highway and in the fast lane, with only a break down lane off of the slow lane, the car just shut off. I was extremely lucky that I was able to coast over to the slow lane and then to the break down lane. I could have caused an accident or been hurt myself traveling at high speeds and the car just shutting off. I had the vehicle towed and was told the timing chain broke. This is a known issue and a class action lawsuit was filed against BMW and they settled outside of court. BMW has failed to admit they made a mistake when designing my vehicle and others like it that use the same engine and features. They have refused to admit this should be a recall. The timing chain is inside the engine and is very labor intensive for to be replaced or if it can be at all. There are so many BMW owners that have had this problem that it is known, the timing chain can be replaced before it breaks but once it breaks the entire engine has to be replaced. The only warning light I had was while it was happening. There was not pre-warning that I should take it to the shop and have it replaced. If there was, I would have had the work done! Now I am left with a totaled vehicle that isn't covered by insurance and BMW won't back their product and help in any way. I called BMW North America and several BMW dealerships, no one is willing to do anything. They are telling me I have too many miles on the vehicle. I brought the vehicle in to a BMW dealer (with 98k miles) for a noise and that it was shutting off. They said it was the battery. They replaced it and sent me on my way. Never mentioned the lawsuit or bad part. Now the timing belt has broken at 113k miles. BMW is supposed to be known for their longevity but they will not back their product.