NHTSA Complaint #11505812 — 2016 FORD EXPEDITION

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11505812
Vehicle 2016 FORD EXPEDITION
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

Hello, on a number of occasions (while driving on the highway and attempting a stop at a light) our brake system has gone unresponsive. It almost caused a collision the other day when I was approaching a red light. What happens is I push the brake, and then it almost feels like there is no resistance whatsoever and it goes soft, then I have to push very hard all the way down (pedal to the metal) on the brake to get it to stop. Ford tells me my vehicle is not part of this recall for brake issues, but it is just a little suspcious that I have the same kind of car where there is a brake recall issue. https://www.consumerreports.org/car-recalls-defects/ford-suv-pickup-recall-brake-concerns-a9762212717/#:~:text=Ford%20Recalls%20SUVs%20and%20Trucks%20With%203.5L%20Engine%20Due%20to%20Brake%20Concerns&text=Ford%20Motor%20Company%20is%20recalling,leak%2C%20eventually%20risking%20a%20crash. Recall #22S11 (22V150000). Did Ford accidentally leave my vehicle off this recall, or has this issue just not been discovered by Ford yet and I am the unlucky first person reporting an issue? This is very dangerous. We take long road trips very frequently in this vehicle.

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