NHTSA Complaint #11505785 — 2016 CHEVROLET SILVERADO 1500

The contact owns a 2016 Chevrolet Silverado 1500. The contact stated upon starting the vehicle, the passenger’s side air bag remained ON while the front passenger’s side seat was not occupied and would turn OFF while driving. The message "Service Air Bag" was later displayed. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that the front passenger’s side air bag and occupant seat mat sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that they would cover 10 percent of the repair cost. A case was opened, and the contact was awaiting a call from the manufacturer. The failure mileage was approximately 58,000.