NHTSA Complaint #11505557 — 2013 MERCEDES-BENZ E350

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11505557
Vehicle 2013 MERCEDES-BENZ E350
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

Same problem that many others have reported. Took car dealer for a battery. Was told subframe is rusted and about $5000 to fix and that if not fixed could lead to car failure. 1) Why has Mercedes not informed the many thousand 2010-2014 C-Class and E-Class drivers affected by this dangerous defect. Many do not take their cars to the dealership for service anymore and could miss the problem until it is too late. 2) These cars have been recalled in Germany and elsewhere. Why not in the United States? 3) Is this situation up the the standards of NHTSA? If not why has a recall not been ordered? 4) Is there a difference in weighing customer safety against company bottom-line in the US compared to other countries? Thanks.

Related Complaints for the 2013 MERCEDES-BENZ E350

Other STRUCTURE:BODY Complaints

#11689488 I took car to dealer to have subframe repaired due to rust and the brake lines are rusted as well due to this issue a...
#11623609 The brake lines leaked fluid brakes started failing. Brought to a repair garage. Advised that subframe is cracked and...
#11623729 Brake line corrosion and rear subframe corrosion
#11531351 Rusted, corroded subframe. Diagnosed by dealer as unsafe to drive upon 70K service visit.
#11526073 The contact owns a 2013 Mercedes-Benz E350. The contact stated while driving approximately 10 MPH, the brake pedal wa...

Recent Complaints for the 2013 MERCEDES-BENZ E350

#11718391 ELECTRICAL SYSTEM 1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortun...
#11718391 SERVICE BRAKES 1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortun...
#11718391 VEHICLE SPEED CONTROL 1: The accelerator was sticking and i could not get the car to stop even when i was pressing on the brakes . Unfortun...
#11714458 VISIBILITY The contact owns a 2013 Mercedes-Benz E350. The contact stated that after taking the vehicle through a car wash, wate...
#11693224 SERVICE BRAKES The rear subframe needs fixing. And they are putting my car on hold for 3 weeks, denied a loaner car, and I have to g...
Check any vehicle history by VIN - Free vehicle history report