NHTSA Complaint #11505458 — 2011 BMW 528I
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11505458 |
| Vehicle | 2011 BMW 528I |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
I have a 2011 SIX-cylinder BMW 528i. I was driving down the road and had a yellow engine light come on and my car lost all power and I coasted into a parking area and then had my vehicle towed to the BMW Service Center. They determined the problem was that the VANOS UNIT BOLTS had broken off and they repaired the vehicle charging me $6678.11. I found out about a recall for 2010-2012 5 series BMW’s and my service advisor told me that I didn’t qualify for is because the recall had expired in 2021. I called BMW North America and they referred me to NHITSA. I have a video sent to me from the service technician showing me where the bolts had sheared off. I feel that this should have been repaired by BMW at no charge to me.
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