NHTSA Complaint #11505390 — 2019 AUDI A6

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11505390
Vehicle 2019 AUDI A6
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

The car displayed a warning that the electrical system had a fault and to contact service. I then contacted service and they said to drive it to the dealer as it sounded like a known issue with the generator/starter and 48V system. On the way to the dealership, the warnings continued and then various systems began shutting down, including the steering and the transmission. I was going at a relatively slow speed on a side street at the time, which was fortunate, as the car locked up all four wheels and had no steering and the engine quit. Thankfully it was a side street. If this was a major street or highway, it quite likely could have caused a serious accident or injury. In contacting Audi USA, they do not have parts available to fix this issue, and the dealership confirmed that they are unable to fix the car at this time.

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