NHTSA Complaint #11505384 — 2020 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11505384
Vehicle	2020 TESLA MODEL Y
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	February 2, 2023
Date Filed	February 3, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

The autodrive features malfunctioned. The vehicle is "phantom" braking when a human could easily see there was no reason to brake. This is happening with autopilot (lane keep and adaptive cruise control) engage at freeway speeds (60-70mph). This is occurring randomly on a curve, in the day, at night, in a straight road, cars or no cars nearby. The solution being offered is Tesla service will check the tire pressure and they "remote educated" me by providing links to their autopilot description on their website which states that this can happen. These are extremely dangerous situations and these solutions are not sufficient.

Related Complaints for the 2020 TESLA MODEL Y

Other FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Complaints

#11715304 — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11644775 — February 25, 2025 — My Advance Driving assist (FSD for Tesla) stop working randomly. Adaptive Cruse control stoped working, forward colli...

#11637657 — January 22, 2025 — After installing Software version 2024.45.25.15 (Full Self Driving software 12.6.2) on my 2020 Tesla Model Y with Aut...

#11633239 — December 30, 2024 — On drives longer than 40 miles, camera faults cause cruise control systems to degrade in function and then when the f...

#11620036 — October 16, 2024 — I own a 2020 Tesla Y with Hardware version 3 and after a few weeks of a free trial, purchased Tesla's Full Self-Drivi...

Recent Complaints for the 2020 TESLA MODEL Y

#11715304 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11715304 — FORWARD COLLISION AVOIDANCE: WARNINGS — February 3, 2026 — The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...

#11714932 — ELECTRICAL SYSTEM — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...

#11714932 — VISIBILITY/WIPER — February 2, 2026 — Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...

#11707184 — LANE DEPARTURE: ASSIST — December 26, 2025 — Car was on complete auto pilot on mayland highway 270 and car suddenly took exit with any command and notification. C...