NHTSA Complaint #11504991 — 2019 RAM 1500

The issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay $2000 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the RF unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures.