NHTSA Complaint #11504982 — 2014 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11504982
Vehicle 2014 FORD FOCUS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KY

Consumer Description

My 16 year old daughter was driving this 2014 Ford Focus on the expressway in June of 2022 when the car lost power and would not excelerate. The car became inoperable and was shaking. There was no prior warning to indicate there was a problem with the vehicle and the vehicle has approx 79,000 miles. The vehicle was taken to the dealership where we had purchased a warranty but due to a warranty through Ford that existed due to a major problem with the transmission and wiring harness, Ford was to cover this repair. Today is February 1, 2023 the car is still sitting waiting for repair. We have been told there are no after market parts and Ford through numerous phone calls has advised they do not have the part to fix the transmission with no eta. Besides the fact that this was a dangerous situation when my inexperienced daughter at 16 was driving on the expressway at 65 miles an hour and completely lost power and could of been killed, killed some one else, or at the very least caused an accident, the car still sets waiting for 9 months for a part that Ford does not know when will be available.

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