NHTSA Complaint #11504917 — 2021 TOYOTA HIGHLANDER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11504917
Vehicle	2021 TOYOTA HIGHLANDER
Component	STRUCTURE:BODY
Date of Incident	January 21, 2023
Date Filed	February 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

On Saturday Jan 21, 2023 while driving 70 mph on I75 between Naples and Ft. Lauderdale Florida the lower bumper fell off. We didn't hit anything on the road. I was driving and my wife was in the car and witnessed the incident. We pulled off onto the shoulder of the highway. Our quick response saved not only the lower front bumper from going under the front tires but also avoided a major accident. We had to tie the bumper to the grill and went to the nearest Toyota dealer. He put it up on the lift, showed us how Plastic plugs securing the lower bumper had failed. He secured the bumper with zip ties so we could proceed on our journey.

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