NHTSA Complaint #11504884 — 2016 KIA SORENTO

The contact owns a 2016 Kia Sorento. The contact received notification of the NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed the contact that the part was not yet available. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distribution disconnect.