NHTSA Complaint #11504856 — 2019 GMC ACADIA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11504856
Vehicle	2019 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	January 21, 2023
Date Filed	February 1, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Gear shift notification problem. Unable to turn engine off after receiving "Shift to Park" message and the gear shift is visibly in the "Park" position. In addition, the doors would not lock. My wife was forced to stay in the unlocked running car in a store parking lot for 25 minutes, until the car just "turned off" on its own. Unsafe for a woman (or anyone) to have to do at 10:30pm. This puts drivers in a really vulnerable position. Vehicle taken to dealer Jan 30, 2023. Was told they were familiar with the problem.

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