NHTSA Complaint #11504772 — 2014 KIA SORENTO UNKNOWN OR OTHER

Complaint Details

ODI Number	11504772
Vehicle	2014 KIA SORENTO
Component	UNKNOWN OR OTHER
Date of Incident	December 20, 2022
Date Filed	January 31, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The Snow white pearl paint on my 2014 Kia Sorento has started de-laminating and peeling. It became noticeable on the driver's side door post, which has peeled and grown to a substantial area since I first noticed it. Smaller areas can also be identified on the back bumper, the hood, and several other panels of the vehicle. The vehicle is available for inspection upon request. The problem has been confirmed by a certified body shop (Caliber Collision in Happy Valley Arizona). Please contact for additional details if needed. Attached photos are of the damage as of 1/30/2023. Paint condition continues to deteriorate and more photos will be available tracking the progression of the de-lamination.

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