NHTSA Complaint #11504553 — 2021 HYUNDAI SONATA

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER issue reported to NHTSA

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Complaint Details

ODI Number 11504553
Vehicle 2021 HYUNDAI SONATA
Component ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

My vehicle is trending in theft, car was leased to me from Napelton in Lansing IL sept 2022. The first attempt of theft/break in UIC area Dec 10, second attempt in west Chicago area Jan 29. Both times I just cried and shut down. With having to contact the police awaiting the report process in middle of Chicago Winter left me cold and in terrible distress! This is a new vehicle for me which ultimately has caused me so much stress, anxiety, and frustration. I tried to trade it in but because of this nationwide issue that I was not aware of until the first incident! Still the theft numbers continue to rise! I am being told my cars value has depreciated from 25k to 15k which is not fair, and if I abandon this vehicle it will fall hard in my credit and ruin my chances moving forward with another vehicle!! With no where to turn and In dyer need of a reliable vehicle as I work and university student, having to constantly repair the windows after random theft attempts is a major safety hazard and for concerns of what can happen in a worst case scenario. I really need this issue to be addressed so that I can freely live my everyday life and not worry if I am leaving class or work that my car will not be there, or if my windows will be busted. I hope reaching out can help me get this vehicle traded in at a fair value!

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